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Privacy Policy

QuickBooks Invoice Importer Privacy Policy

Effective date: July 29, 2026

HatchHouse, Inc. (“HatchHouse,” “we,” “us,” or “our”) operates the QuickBooks Invoice Importer (“Application”) for its internal business use. This Privacy Policy explains how the Application handles information.

The Application is restricted to authorized HatchHouse employees and contractors. It is not offered to consumers or the general public.

1. Information processed

Depending on how the Application is used, it may process:

  • Invoice PDF files and information extracted from those files

  • Customer names, account numbers, addresses, and contact information

  • Invoice numbers, dates, descriptions, quantities, charges, shipping amounts, setup fees, taxes, balances, and totals

  • QuickBooks Online customer identifiers and customer information

  • QuickBooks Online invoice identifiers and invoice information

  • Customer-account mappings created or approved by authorized users

  • QuickBooks company identifiers

  • OAuth authorization information required to connect with QuickBooks Online

  • Technical information necessary for security, troubleshooting, and operation

The Application is not designed to import or process payments from source invoice PDFs.

2. How information is used

HatchHouse uses this information to:

  • Read and validate invoice information

  • Present invoices for employee review

  • Match legacy customer accounts with QuickBooks Online customers

  • Detect missing, inactive, ambiguous, or conflicting customer matches

  • Identify invoices that may already exist in QuickBooks Online

  • Prepare approved business information for authorized accounting workflows

  • Maintain the security and reliability of the Application

  • Diagnose errors and support authorized users

  • Comply with legal, accounting, and security obligations

HatchHouse does not use QuickBooks information for unrelated advertising or marketing.

3. Human review

The Application is designed to require employee review of invoice and customer information. Fuzzy or uncertain customer matches are not intended to be accepted silently.

Authorized employees remain responsible for reviewing the accuracy of information before approving or relying upon it.

4. Sources of information

The Application receives information from:

  • Invoice PDF files supplied by HatchHouse

  • HatchHouse personnel

  • HatchHouse’s authorized QuickBooks Online company

  • Existing customer-account mappings and local Application records

5. Sharing and service providers

HatchHouse does not sell personal information or QuickBooks information.

Information may be disclosed only as reasonably necessary to:

  • Authorized HatchHouse employees and contractors

  • Intuit, when communicating with QuickBooks Online

  • Microsoft Azure, which provides the secured OAuth callback service used during QuickBooks authorization

  • Technology providers acting on HatchHouse’s behalf

  • Government authorities or other parties when required by law

  • Advisers or service providers assisting with security, legal compliance, or Application support

Service providers are permitted to process information only for the services they provide to HatchHouse, subject to applicable agreements and legal obligations.

The OAuth callback service is intended to relay authorization information to the locally running Application. HatchHouse does not intentionally use that relay to permanently store invoice or customer data.

6. Storage and retention

Invoice files, customer mappings, QuickBooks authorization credentials, and related operational information may be stored on systems controlled by HatchHouse.

Information is retained only as long as reasonably needed for business operations, accounting requirements, security, troubleshooting, legal compliance, or backup recovery. Retention periods may vary according to the type and purpose of the information.

When information is no longer required, HatchHouse will delete it or render it unusable when reasonably practicable and consistent with legal and backup requirements.

7. Security

HatchHouse uses reasonable administrative, technical, and physical safeguards designed to protect information. These include restricting Application access, using encrypted HTTPS connections, limiting QuickBooks access to authorized workflows, and protecting credentials and authorization tokens.

No storage or transmission system can be guaranteed to be completely secure. Suspected unauthorized access should be reported immediately to the contact address below.

8. User responsibilities

Authorized users must:

  • Use the Application only for approved HatchHouse purposes

  • Protect passwords, tokens, and customer information

  • Avoid copying information to unauthorized devices or services

  • Verify customer and invoice information before approval

  • Report suspected security or privacy incidents promptly

9. Individual privacy requests

A person whose information appears in HatchHouse’s business records may contact HatchHouse to ask about access, correction, or deletion of that information.

HatchHouse will evaluate requests according to applicable law and its legal, accounting, contractual, and operational obligations. Some records may need to be retained when required by law or legitimate business requirements.

10. Children’s privacy

The Application is a business accounting tool and is not directed to children. HatchHouse does not knowingly use the Application to collect information from children.

11. International processing

The Application is operated for HatchHouse’s internal business activities in the United States. Information may be processed by service providers in locations where those providers operate, subject to applicable safeguards and legal requirements.

12. Changes to this policy

HatchHouse may update this Privacy Policy when the Application, its integrations, or applicable requirements change. The effective date above identifies the latest version.

13. Contact

Questions, concerns, or privacy requests may be sent to:

HatchHouse, Inc.
Email: awardsetcidaho@gmail.com

Address

6037 W. Seltice Way

Post Falls, ID 83854

Contact

(208) 777-7300

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Business Hours - Mon-Fri 9 AM to 5 PM

Proudly servicing North Idaho since 1986, including Post Falls, Coeur d'Alene and the Spokane area. ©2026 by Awards Etc.

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